Shipments and returns

Your pack shipment

The delivery of products will be done by courier and times will vary depending on the destination, the time when the order will be acquired and the availability of the Products.

For the merchandise available PLASTOFILM SRL will deliver to the Courier within 2 working days of receipt of the purchase order.

Barring unforeseen circumstances the delivery time on the national territory will be equal to 2 working days of delivery to the courier. For hard to reach locations such as mountain resorts, small islands, extreme suburbs, the delivery time will be equal to 4 working days.

Upon shipment you will receive email notification of shipment; you will also receive an e-mail directly from the courier that will inform you that you took charge of your pack.

Our system will calculate your shipping charges based on some parameters dictated by the national carrier and you can check the cost of your shipment at the end of the compilation of your order by reading the summary under "Shipping". Please carefully check the summary order and the costs listed in order to avoid various problems before sending your order and especially BEFORE PAYMENT.

Delivery times after posting and possible delays do not depend on PLASTOFILM SRL that will endeavor to mediate and try to solve any problem related with the courier upon delivery. The customer, with the acceptance of our terms of use, release the PLASTOFILM SRL from any liability in this regard. For shipment we use the address provided during registration to the site, then carefully fill in the full address field in its entirety.

After receiving e-mail notification of shipment the courier will deliver within the timeframe set depending on the locations to be served. We suggest you contact the carrier directly if you were not at home to arrange for delivery at specific times in order to avoid incurring additional costs.